› HOW WE WORK
Five beliefs about how production AI gets shipped — and how it doesn't.
AI made code cheap. What's scarce is the spec: what the system does, what it doesn't, how it fails, what the override is, what the audit trail captures. We write the spec first — that's the contract we review and sign off, not the PR. If a behaviour can't be specified, it can't be reviewed; if it can't be reviewed, it doesn't go to production. This is the discipline that lets AI-accelerated work ship as production-grade work.
Production agents ship with evals, runbooks, human-in-the-loop checkpoints, override paths and an audit trail. Not bolted on after launch — written into the spec from day one. The override path is what makes the agent trustworthy enough to run unattended. The audit trail is what makes it accountable when it goes wrong. Without these, you don't have a system — you have a demo.
Named clients, named engineers. No subcontracting, no rotating bench, no "the senior you met in sales rotates off in week three." A named lead is on the hook from kickoff to ownership transfer. Whichever offer shape — embedded squad, agentic build, end-to-end product — you know who is on the call and on the keyboard.
Everything we build lives in your repo from day one — code, prompts, evals, runbooks, dashboards. On exit, the system runs without us. The 14-year-long client relationships we have are because we earned them, not because anyone was locked in. If you want us back, that's a buying decision, not a dependency.
The €300K we talk you out of is our best sales pitch. Sometimes the answer is an off-the-shelf tool, sometimes the process isn't ready, sometimes the bottleneck is elsewhere. Process Diagnosis is fixed-fee, fixed-scope, and gates whether there's a build at all — about one in five ends with "not this one, not yet." Long client relationships are built on that honesty, not on any one feature shipped.
No sales pitch. We'll ask what's on fire and tell you if we can help. If we can't, we'll name who can.